Be one of the smart people

Having recently joined a new organisation, there is a fair degree of "getting up the learning curve" with respects to the solutions we can offer customers and the sort of value they should expect.

Entering a new environment where customers, colleagues and competitors (sometimes) know more things than you, especially when you are looked upon as a trusted adviser, is incredibly daunting for anyone.

That why Seth's advice in When smart people are hard to understand is basic, accurate and well worth practicing.

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posted by Lee Gale @ 6:48 AM,

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