Everyone has a plan until they get punched in the face

Apparently, that is an often used boxing maxim that I thought fitting for the tittle of this blog.

After 5 and a half years, Jan 31st 2009 was officially my last day with Adobe and reason enough for us to have cracked open a bottle of Bollinger's 1997 La Grande Annee.

Back in December 2008, Adobe announced the implementation of a restructuring program, reducing its headcount by approximately 600 full-time positions globally (see press release for details) - approximately 8% of it's workforce and myself included.

In Asia Pacific they decided to apply the Pareto principle and focus on the part of the business that generates 80% of the revenue - Creative Suite. I'm in two minds as to whether that simple approach works out as well in the long term. Having a portfolio of profitable products in different markets is a great risk management strategy - when one market/product is down, others can carry it through and vice versa. Divesting from one product line to focus on the product line that is suffering the most from the current decline seems to me, curiously counter-productive - especially when the market you are divesting from is relationship oriented.

Seth Godin sums up this tactic of persistence on his blog nicely. Interestingly, it is in times like this that the big shifts in market share occur - companies that exit prematurely lose out whilst those that (cost effectively) invest, thrive and gain market share.

Sadly, this decision means less investment in the area I was focused on - the Enterprise business.

I definitely get to leave on a high note: my results for our FY08 of 299% Y/Y growth for the product line in Asia Pacific are quite decent.

Interestingly, as I go through all my files, strategy documents and customer presentations, I do feel I had a positive and reasonably significant impact on Adobe. I was reviewing a global industry solution presentation and 2 of the 3 customer success stories were ones I'd delivered. The last deal I worked to close was the largest enterprise license deal ever done in Asia Pacific. I feel pretty proud about that.

I wish Adobe all the best in it's future - I think it will be a reasonably bright one given the technology they have and continue to produce. I do hope they figure out how to be good cloud computing players as it seems to be alluding them so far (with the one exception of Connect Pro - a much more elegant solution than WebEx or Microsoft NetMeeting). They are showing some promising signs with Cocomo but best to wait for the results rather than believe the PowerPoint's. :-)

What is next for me? I'm not 100% sure at the time of drafting this blog entry... I think I'll stick to software and I'd like to focus on cloud computing and/or leverage my knowledge of enterprise customers, software vendors and system integration organisations.

Despite the small inconvenience of timing and finding the right career advancing role during the GFC (I'm having flashbacks to timing is everything), I'm optimistic that this is a great opportunity to find my next challenge and move to the next level in my career.

The important thing to do is to be optimistic and stay focused on getting back into the game - two topics I'll elaborate on in blogs over the coming days.

Perhaps I should be rereading Who Moved My Cheese? Or perhaps I should be asking for a personal bailout from US Congress? :-)


posted by Lee Gale @ 1:00 AM, ,

Managing Email and getting stuff done

Having blogged about the book The 4-Hour Workweek, and particularly the Low Information Diet (checkout Tim's manifesto available online), I thought it worthwhile looking at methods of implementing some of these concepts.

The two key approaches Tim advises (he does offer three): decrease frequency and decrease volume.

I can attest having implemented this when I moved into my last role @ Adobe, it works. I choose to implement it because I was working 'till midnight each day and seemed to have less and less time for the important tasks that were going to make the biggest impact on the business.

Now, there is line in the manifesto that makes me smile: "Multi-tasking is dead. It never worked and it never will". I love this because I prefer to focus on something rather than trying to juggle 2-3 things at once - so much so that my partner is always joking about it.

Tim really took on the topic of disciplining oneself in his blog entry The Art of Letting Bad Things Happen (and Weapons of Mass Distraction):

Once you realize that you can turn off the noise without the world ending, you’re liberated in a way that few people ever know.

Just remember: if you don’t have attention, you don’t have time. Did I have time to check e-mail and voicemail? Sure. It might take 10 minutes. Did I have the attention to risk fishing for crises in those 10 minutes? Not at all.

As tempting as it is to “just check e-mail for one minute,” I didn’t do it. I know from experience that any problem found in the inbox will linger on the brain for hours or days after you shut-down the computer, rendering “free time” useless with preoccupation. It’s the worst of states, where you experience neither relaxation nor productivity. Be focused on work or focused on something else, never in-between.

Time without attention is worthless, so value attention over time.

But these are concepts. What many of us need is a framework to manage this process.

About 18 months ago (exactly the same time I moved into my last role), I came across Marc Andreessen's The Pmarca Guide to Personal Productivity.

The whole article is worth reading (and it eerily makes the sames points Tim does), but of particular note is handling email:

When you do process email, do it like this:

First, always finish each of your two daily email sessions with a completely empty inbox.

I don't know about you, but when I know I have emails in my inbox that haven't been dealt with, I find it hard to concentrate on other things.

The urge to go back to my email is nearly overpowering.

(I am apparently seriously addicted to endorphins.)

Second, when doing email, either answer or file every single message until you get to that empty inbox state of grace.

Not keeping a schedule helps here, a lot, if you can pull it off -- you can reply to a lot of messages with "I'm sorry, I'm not keeping a schedule in 2007, I can't commit to that."

Third, emails relating to topics that are current working projects or pressing issues go into temporary subfolders of a folder called Action.

You should only have Action subfolders for the things that really matter, right now.

Those subfolders then get used, and the messages in them processed, when you are working on their respective projects in the normal course of your day.

Fourth, aside from those temporary Action subfolders, only keep three standing email folders: Pending, Review, and Vault.

Emails that you know you're going to have to deal with again -- such as emails in which someone is committing something to you and you want to be reminded to follow up on it if the person doesn't deliver -- go in Pending.

Emails with things you want to read in depth when you have more time, go into Review.

Everything else goes into Vault.

Every once in a while, sweep through your Action subfolders and dump any of them that you can into Vault.

(And do the same thing for messages in your Pending folder -- most of the things in there you will never look at again. Actually, same is true for Review.)

That's it.

You can get away with this because modern email clients are so good at search (well, most of them -- and you can always move to GMail) that it's not worth the effort to try to file emails into lots of different folders.

Obviously you may need some additional permanent folders for important things like contracts, or emails from your doctor, or the like, but these are exceptions and don't change your standard operating procedure.

Hopefully using this technique, which totally works for me, you can avoid having to declare e-mail bankruptcy, but it doesn't end here. The techniques above are largely focused on managing email coming to you. A significant issue that creates more email than necessary is poorly written emails - a topic I'll attack shortly.


posted by Lee Gale @ 2:23 AM, ,

Audi RS5

Wow - the 2010 Audi RS5 has been caught again on video testing at the Nürburgring.

You simply have to watch the video clip (click the picture on the right) and listen to that glorious engine!

Online rumours suggest that power comes from a twin-turbo 4.2-litre V8 with around 450hp (330kW). I'm not a fan of manuals given my own circumstances (living in Sydney CBD) but rumours suggest a 7-speed double clutch R tronic is a possibility given that rivals also employ these new double-clutch changers.

The RS5 apparently hits the streets in July 2010.


posted by Lee Gale @ 2:02 AM, ,

Nine steps to PowerPoint magic (and Seth's Best of 2008)

When I blogged about All Marketers are Liars, I had indicated I was a fan of Seth's opinions, not just that book. I follow Seth's blog regularly and thought his "best of 2008" worth sharing.

Of particular note is the blog on Really Bad PowerPoint and it's close relative, Nine Steps to PowerPoint magic.

I think Seth takes a point and sharpens it to such a fine point in order to absolutely guarantee it breaks through. Therefore perhaps a few of these suggestions can be casually applied. :-)

Having said that, how many presentations have you sat through as a conference/meeting attendee that just plain sucked? As Seth says: "Communication is about getting others to adopt your point of view, to help them understand why you’re excited (or sad, or optimistic or whatever else you are)."

Perhaps a tactic I'll employ in 2009 is to send people these articles as part of my MS Outlook meeting acceptance email. :-)

For the next big presentation you are asked/invited to do, try the points Seth outlines:
  1. Use cue-cards. I cheat and use the presenter notes in PowerPoint;
  2. Make slides that reinforce your words, not repeat them. I love using pictures instead of words/bullet points; and
  3. Create a written document to leave-behind. I really need to do this more as I just can't help myself in trying to pack in as much data as possible (I'm a detail person!!);

Kudos to

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posted by Lee Gale @ 3:57 AM, ,


I caught up with all the BMW Z4 news via BMW Blog and AutoSpies.

It will officially be named "BMW Z4 sDrive35i", which (I think) stands for “rear wheel drive 3.5L injection”. Someone in marketing needs a beating for that naming system that actually doesn't name the car (see the 3.0L engine details below)!

Aside from the name, the first piece of news is the new Z4 is the first BMW Z Series to carry a hardtop convertible, following in the 3-series lead. Unlike the fat-bummed 3-series convertible, it looks like they've pulled it off nicely on the new Z4.

I'm not sure about the statements that it is "a tour de force of styling, technology and performance". Excuse my bluntness, but it is essentially a face-lift car. How bold can you be? In fact, it looks like they've rounded out the edges of the old Z4... the same edges that I loved on the old Z4.

iDrive makes an appearance in cars equipped with navigation (which you'd expect to be standard these days) along with a new 7-speed double clutch transmission (DCT). The 7-Speed DCT will likely shift faster than the traditional manual transmission making this, combined with the 3.0L twin turbo inline-6 (the 3.5L named vehicle) a real performer!

For more pictures, see WorldCarFans gallery.


posted by Lee Gale @ 3:21 PM, ,

You Suck at Photoshop

I was introduced to this video series whilst attending Adobe's 2009 sales conference in San Jose.

What a riot!!! This guy's sense of humour is great, if not a little dark. My favourite is episode #4: "strap on your stupid and get at it"... "you've only been using about $75 worth of Photoshop and this is going to open you up to, like, at least $250 worth". :-)

Aside from the hilarity of the clips, there is quite a lot you can learn from this professionally. The first point is the authentic style of the presenter - uber critical in gaining the audience's respect. Another key lesson is the role YouTube can play in how an organisation can support it's customer base with fun and interesting tutorials on products. And finally, this series reiterates that learning doesn't need to be boring!

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posted by Lee Gale @ 5:38 AM, ,

Marketing lessons from the US election

Following on from my blog on State of Denial and the recent inauguration of President Obama, I think it's worth taking a look at Seth Godin's Marketing lessons from the US election.

In doing some additional research to provide counterpoint for this blog, I Googled "analysis us election 2008" and found 3m+ articles.

Shortly before just closing the browser in an uncharacteristic moment of laziness, :-), my eye fell on the URL http://english.aljazeera.net. This took me to their analysis of battleground states for the election. This goes to show just how programmed by mainstream media I have (had?) become. I see "aljazeera" and think "terrorist news network". After a quick read, their analysis reads just like CNN's or BBC's. In fact, it has more facts and less sound bites. I've subsequently left the site with a reprogrammed view of Aljazeera as an "Arab and Muslim world news network".

But let me leave you on a humorous note... Jon's highlights from the Bush years:

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posted by Lee Gale @ 2:54 AM, ,

Analyzing Obama's Inaugural Speech

Whilst the United States and the world celebrate President Obama's inauguration, I thought it worth sharing this cool use of transcribed flash video by the New York Times.

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posted by Lee Gale @ 3:09 PM, ,

State of Denial

I thought it best to get this book blog in before the inauguration of Barack Obama... sort of like closing one door before opening another.

I picked up State of Denial: Bush at War, Part III by Bob Woodward on the recommendations by numerous people I spoke with, both close friends and friends of friends, at the same time I picked up The Tipping Point. Both books seemed to be Zeitgeist around October 2007.

State of Denial is the third in Woodward's series on the George W. Bush administration and I was quiet interested to get into the book given the illustrious career of Bob Woodward. His style of writing definitely appeals to my appreciation for detail, in fact it is quite similar to Ron Suskind's writing as it is built on interviews and presented in a third-person omniscient narrative. Both The One Percent Doctrine and The Price of Loyalty make excellent supplemental reading to State of Denial. Combined, they provide quiet an interesting, almost 360 degree view on the George W. Bush administration.

What is interesting is that Woodward seems to have come 180 degrees (or at least somewhat off the original course) on his opinion of the administration and I think this makes for a great perspective - it's initially neither sycophantic nor overly critical so you feel like you are on the journey with Bob as makes his discoveries and forms his opinions. For example, Woodward believed the Bush Administration's claims of Iraqi WMDs prior to the war, but during this book the truth unfolds. As a consequence, you get a feel for how the mistakes were made and you can appreciate both sides of the coin, so to speak.

Now, it would be fair to state this book appeals to my world views on George W. Bush, Dick Cheney, Condoleezza Rice & Donald Rumsfeld i.e. I think they have done terribly in executing their responsibilities of office and the results speak for themselves. Having said that, if you want a more balanced view on this book, check out MetaCritic.

Let's continue hoping that President-elect Barack Obama doesn't provide journalists with such material for books of this nature. I'd certainly recommend having a 'feel good' book queued up soon afterwards so you can get over your feelings of extreme frustration and disappointment quickly.

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posted by Lee Gale @ 4:10 PM, ,

2010 Mercedes E Class Coupe

WorldCarFans has broken the best pics of the new Mercedes E-class coupe I've seen yet - Stuttgart's replacement line for the CLK. They then followed up with more here.

Apparently the the E-Class Coupe will debut at the 2009 Geneva Motor Show alongside the sedan variant, the cabrio and AMG versions will follow later in the year in Frankfurt. It is highly likely the engine range is to be shared with the rest of the E class range. That includes a 3.5 liter V6, a 5.4 liter V8 and an uprated 6.2 liter AMG V8.

I have to say I am sad to see the CLK evolve from a really interesting and different car from the C & E-classes. I guess the good news here is picking up 1 or 2 year old CLK's!!!

The current CLK cabriolet also has the distinction of being one of the few 4-seater convertibles that actually seats 4 people comfortably for long periods of time. The rumour mill seems to be 60-40 on the new E-class coupe convertible having a hard-metal retractable roof. Hmmm. I hope they don't bugger it up like BMW did with the current 3-series convertible whose mum is WAY to big to store that roof.


posted by Lee Gale @ 7:38 PM, ,

Firefox tops 20%

According to the latest data from Net Application, in November, Mozilla's Firefox browser surpassed 20% market share for the first time in its history, while Microsoft's IE7 now only commands under 70% of the browser market.

ReadWriteWeb wonders if IE8 will change things but I suspect a key question (that I'm unconvinced Microsoft can address) is the speed of the app.

The terrible memory performance of IE7 on Windows XP is the key reason I switched to Firefox. It just works and I've not had to think about performance issues since the switch.


posted by Lee Gale @ 7:37 AM, ,

Are you smiling in Your Social Network Photos?

According to this ReadWriteWeb Article, "researchers Nicholas Christakis and James Folwer recently published a paper in the British Medical Journal where they examined how a person's happiness is related to the happiness of their friends in their offline social networks. To follow up that study, they examined those same happiness clusters in online networks like MySpace and Facebook. Their conclusion? Happier people tend to have more friends and are more central to the network when compared with their more sullen friends."

In the Facebook study, "they took note of the students' profiles and who their friends were. They also noted whether the profile photos contained a smiling face. Next, the researchers looked at the other photos found in the students' Facebook albums, this time paying careful attention to who "tagged" who in the photos. This was important because the people who take the trouble to be in the same place, take a photograph together, upload the photograph, and label ("tag") it, almost always have a closer relationship with each other than they do with the rest of the "friends" found on people's profile pages. These "photo friends" tend to represent a person's real-life friends. In fact, the average student in the study had over 110 friends on Facebook, but they had an average of only six of these "photo friends" (close friends)."

The article & research goes on to summarise that those who smiled were also more likely to be at the center of the network when compared to those who don't.

Food for thought next time I am having my photo taken!

And whilst I'm on a Facebook topic, I thought I'd share how I'm doing with my friends review.

Today's Facebook friends = 238, down on the 262 previously reported. Good progress assisted by moving work colleagues I'm not actually "friends" with to Linked In.

Today's Linked In contacts = 482, up on the 351 previously reported. No concerns here as Linked In is for contacts I want to have, rather than "friends" I want to see socially.


posted by Lee Gale @ 6:09 AM, ,

What Carriers Aren’t Eager to Tell You About Texting

A wholly depressing, but hardly surprising article on mobile carriers gouging consumers on texting by the New York Times.

So this might just pass by without any change... unless someone were to organise a consumer revolt. Will that be me? Not today. Will that be you? Hopefully.

Image by Stuart Goldenberg


posted by Lee Gale @ 11:23 AM, ,

Timing is everything

Continuing from my blog about the book The 4-Hour Workweek, I'm known to be in the habit of saying: Timing is everything.

I picked up this view with respects to sales, but it applies to so much of what we do.

Tim outlines in his book, "when you ask for something often has a bigger impact than what you ask for".

Think about how this applies to:
I think the big challenge for a lot of people when dealing with timing, is that it really requires you to be thinking about the bigger picture and other people i.e. not yourself.

Searching high and low for the right terminology here was challenging. I went past sapience, consciousness, self-awareness, conscientiousness and settled at empathic. Being empathic means being able put yourself in the other person's shoes (not literally please), but don't confuse being empathic with sympathetic (the former is awareness where the later involves having a positive reaction).

Of course, the counterpoint to "timing is everything" is that "the timing is never right".

I hope you enjoy mulling over the yin and yang of timing. Next time you need to ask for something from someone, take some time to think how timing plays a role in getting the result you want.

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posted by Lee Gale @ 12:59 AM, ,

What if We Replaced iTunes With the Cloud?

My partner and I often talk about the concept of leveraging the cloud for music storage and playback (having even looked at Venture Capital raising to do it ourselves), rather than the traditional synchronisation between storage devices.

ReadWriteWeb have a great piece on the current options.

The reason for the appeal: universal access to your content.

I have an iPod in my car, an iPhone with me most of the time, iTunes on my laptop, and iTunes on our media PC. My partner also has the iPod, the iPhone and laptop. You can see how synchronising our music over all these devices is painful (coupled with Apple's Fairplay DRM which limits you to 5 computers running iTunes).


posted by Lee Gale @ 6:08 AM, ,

Jag’s XF Coupé

I whole-heartily agree with Auto Express when they say - What a stunner! This is Jaguar’s new super coupé – a two-door sports car poised to take the Big Cat into uncharted territory by locking horns with the Audi A5 and BMW 3-Series Coupé.

It is great to see Jaguar's new owners, Tata, aren't skimping on the investment and are instead expanding the model line ups to fully capitalise on the opportunity this sexy car provides.

I'd definitely buy this over the ubiquitous BMW 3-Series Coupé and the "good-idea-but-now-seemingly-dated-by-the-XF-Coupé" Audi A5.


posted by Lee Gale @ 5:50 AM, ,

Fixing a Flat

Since having blogged about The World is Flat, I came across Thomas Friedman's comments on the Detroit bailout in his NY Times op-ed piece titled Fixing a Flat as well as the follow up titled While Detroit Slept.

It's really interesting to talk to people about the issue of the bailout (I've posted some of my views previously) - it's a really polarising topic. And as with most polarising topics, it's not nearly as simple as everyone wants it to be.

Yes, GM & Chrysler are terribly run businesses and need a kick in the butt more than they need taxpayer's dollars. But I suspect if you do the economic modelling (and I haven't), you'll find the ripple effect on the US economy (and therefore the global economy) would be pretty bad. Even worse would be the impact to confidence - a key underlying driver to the global economy - a point Friedman makes in an article on the GFC.

Another counterpoint (and an argument that also makes more than a little sense) is Jack Welch's article How to Save Detroit.

But rather than debate this more than already done around the world, let's take a look at Ford.

I think Ford and the work Alan Mulally has lead there (and no, I'm not suggesting Alan by himself did all the work) is what we should all be focusing on.

Just Google "ford alan mulally" and you can see some of the highlights:
Ford has renegotiated credit terms in advance of the GFC, started the painful process of downsizing, critically reviewed it's business, taken steps to increase the return on capital and focused on the product pipeline.

Alan himself was bought in from outside the industry to bring a fresh but experienced take on things. This is exactly what GM & Chrysler need to be doing now. I guess it's fair to say that Chrysler have bought in Bob Nardelli to do exactly that... but in my mind, the jury is still out of whether Bob can do that job in the time needed.

I'll end this blog with an interview with Alan on YouTube:

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posted by Lee Gale @ 2:33 AM, ,

As Christmas Bonus, Google Hands Out "Dogfood"

Interesting to see Google doing the smart thing: hand out their product to employees to drive market awareness & adoption (or avoiding cash incentives).

Apparently this means 85% of Googler's globally will be able to receive the phone. As of September 30, 2008, they had 20,123 employees so this means approximately 17,100 phone into the market. Looking at the iPhone's quarterly sales data, this would barely put a dent in the almost 7m units shipped in Q408, but does put a dent in the ~100k per quarter shipped in 3 of the last 6 quarters.


posted by Lee Gale @ 3:55 PM, ,

A Christmas iFart explosion - Nearly 40,000 downloads and $30,000 net

Checkout this news at Venture Beat.

Those numbers are astounding! I guess it is no different from the ring-tone business - yet another business I don't really understand how it gets away with it. I just don't understand who wants a fart application. Really.

However, what is interesting about this is the revenue/business model at play.

This is a lesson I learned at a fund raising project: if you make the cost seemingly insignificant and you can drive volume, you can drive significant revenue. In this case, 99c is insignificant to most people (or it should be to 14 year olds, but usual logic doesn't apply with them) so Comm’s InfoMedia has driven decent revenue.

What is also interesting in this segment is how both the iPhone and the Nintendo Wii have created new adjacent segments in the electronic gaming market - the 'non-nerd' markets. In doing so, they've expanded the total addressable market (TAM) for this revenue/business model.

I guess then it is no surprise that, according to Venture Beat, game and virtual world funding topped $500 million in 2008.


posted by Lee Gale @ 8:45 AM, ,

Samsung Omnia i900

This was the year of the iPhone 3G, T-Mobile G1, the Blackberry Storm…and lest you forget, the Samsung Omnia i900, too. And you thought the packaging for Amazon’s Kindle was impressive.


posted by Lee Gale @ 4:11 PM, ,

Porsche Panamera

Auto Express takes the wraps off the Porsche Panamera.

Now, I apologize in advance if you are a fan of this car... but I believe this is a case of a bridge too far for Porsche - and that is saying something after the Cayenne! WTF were they thinking? Oh, I know - they were thinking about finding yet another way to get people with more money than sense to part with their money.

Seriously, if you are thinking of buying this car - don't. Get yourself a 911 which deserves it's place in automotive lore, and get yourself a real super saloon.

My line of thinking in this uber-sedan segment is to go with the classics: Mercedes S-class, maybe the Audi A8 for understated presence (and terrible resale value), or at a stretch, the Jaguar XJ. If you really must spend more cashola, I'd agree with the Rolls-Royce Phantom.


posted by Lee Gale @ 1:52 AM, ,

The World Is Flat

I was introduced to this book by Simon Dale from SAP at a conference he was the keynote speaker for. Interestingly, I had read an article on the image used on the cover being central to a copyright case, so I was automatically interested. I then heard this book spoken about by several other people in casual conversation (clearly the book had reached tipping point) so felt compelled to read it.

So I jumped on Amazon and ordered The World Is Flat by Thomas L. Friedman (my copy is the expanded version).

I would suggest this book is a must read for any student and anyone in business so they can get a good view on the dynamics of the world we're in today.

I think a good indicator of how popular this book is that Googling "The World Is Flat book" returns 994,000 results! As you can imagine, the NY Times whom Friedman writes for regularly, has a pretty good review and summary.

Friedman not only writes well, but does so on an important subject- globalization - or more specifically the nature of the business world and how the global interconnectedness and outsourcing has leveled the playing field.

How did our current climate come about? There are 10 'flatteners' in total that Friedman lays out for us in the first part of the book (over some 200 pages and listed at Wiki) before explaining "the triple convergence" of all of them to reach tipping point.

But what about the opportunities and threats going forward? Whilst Friedman's view is largely focused on the United States (pages 261 to 392), the issues impact any "first world" nation including Australia. Friedman sounds the alarm with a call for diligence and fortitude - academically, politically, and economically. He sees a dangerous complacency, from Washington down through the public school system. Students are no longer motivated.

At this point if you've been following my blog, you will realise why I liked this book: it appeals to a world-view I have, specifically that we need to be investing in our education infrastructure to remain globally competitive. If you want a balanced view on this book, check out MetaCritic.

When you read through most people's reviews and comments of this book, the key criticism seems to be that the the book is very well-written, but over simplifies many of the key issues - most notably the realities surrounding the fact that in order for such a system to work with any kind of sustainability it needs to create jobs to replace the ones that have been outsourced.

Friedman's answer to this is that creativity and inventiveness will take the place of the grunt-work that's been outsourced. The critics argue that many of our society's most financially successful businesses have never invented or innovated anything, instead relying on finding new ways to produce an existing product in a way that's cheaper and faster than their nearest competitor - thus fostering an environment that's not very conducive to innovation. But isn't 'process' a competitive differentiator? And therefore building a better mousetrap is innovation! Additionally, I suspect only a small percentage of a sector needs to innovate (aka Apple, Google, Netscape, etc) to upset the incumbents (like Microsoft) sufficiently to drive change.

If you'd like to speed read the book (which I don't think you should because you'll miss out on most of the compelling information), Wiki Summaries has it online.

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posted by Lee Gale @ 6:16 AM, ,

Top Gear Challenge to find Driving Heaven

Back in September when I blogged about Top Gear episodes on YouTube, they were missing my all-time favourite episode.

Well, it's back baby !!!!!

Stupidly, I can't embed it so you'll need to click here: http://www.youtube.com/watch?v=lUF-N8BsBmU

Updated 12 August '09: Now you can embed video - yay!!

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posted by Lee Gale @ 1:42 AM, ,